Question: When will you dispatch my order?

Answer: Once your order has been confirmed, we will dispatch your order on the same day within 12 hours.

Question: Is it safe to make online payment through the website?

Answer: Yes, it is safe to make online payments through our website. We use TLS 1.2 encryption. You can make hassle free payments through, Debit cards, Credit cards, Paypal,  UPI(Phone pe, Google Pay) and Paytm wallet. 

Question: When will my order arrive?

Answer: For orders within India and Nepal delivery takes 5 days. For orders to the USA, Canada, Europe, and Japan, delivery takes 14 days.

Question: How can I track my order?

Answer: You can track your order through the 'Track my order' button on our website. We also provide real-time order tracking through WhatsApp.

Question: What is the authenticity and guarantee of the product I have ordered?

Answer: Products available on Arte Visio are sourced and manufactured by Creative Millennials Private Limited. We are a company with the ambition to go global and deliver quality products for decades, so we never compromise on quality.

 Question: How can i contact customer care support?

To contact our customer care support, please visit the footer or the Contact Us page of our website. There you will find our customer support phone number, WhatsApp number, and email address. You can contact our team through any of these channels and we will be happy to assist you.